Investor Service Request

STANDARD NORMS FOR INVESTORS’ SERVICES AND MANDATORY FURNISHING OF PAN, KYC AND NOMINATION BY THE HOLDERS OF PHYSICAL SECURITIES

In an effort to protect the interest of Investors, Securities and Exchange Board of India (“SEBI”), vide its Circular No. SEBI/HO/MIRSD/MIRSD_RTAMB/P/CIR/2021/655 dated November 3, 2021, has prescribed the common and simplified norms for processing service request of investor’s by Registrar & Share Transfer Agents (“RTAs”) . In this regard, SEBI has also given certain clarification on December 14, 2021 vide its Circular No. SEBI/HO/MIRSD /MIRSDRTAMB/P/CIR/2021/687.

In accordance to the aforesaid Circulars, it has been made mandatory for all holders of physical securities to furnish / update the following details on priority to RTA of the Company:

  • PAN*
  • Nomination
  • Contact Details (Postal Address with Pincode, Mobile Number and E-mail Address)
  • Bank Account Details (Bank name and branch, Account number & IFS Code)
  • Specimen Signature

*PAN to be furnished should be linked to Aadhaar. In case the same is not linked on or before March 31, 2022 or any other date as may be specified by the Central Board of Direct Taxes, your PAN will be deemed to be invalid and consequently your folio will be treated in the same manner as applicable in case of folios for which PAN has not been furnished and shall also be frozen by the RTA.

Effective January 1, 2022, the RTAs will not process any service requests or complaints received from the holder(s) / claimant(s), till PAN, KYC and Nomination details are updated. In the event of failure to submit / update the details, please note that:

  • The folio(s) in which PAN / KYC/ Nomination details are not available / updated, the RTA shall freeze such folios
    effective April 1, 2023.
  • After December 31, 2025, the frozen folios as mentioned above shall be referred by RTA / Bank to the administering authority under the Benami Transactions (Prohibitions) Act, 1988 and / or Prevention of Money Laundering Act, 2002.
  • Such frozen folio(s), shall not be eligible to lodge grievance(s) / receive payment of dividend in physical mode, if any,
    is declared by the Company.

Shareholders of the Company holding shares in physical form are therefore requested to furnish / update their PAN / KYC/ Nomination details, if not done earlier, with the RTA of the Company by using the relevant forms as mentioned herein below.

All shareholders, who have not yet dematerialized their shares, are also herewith advised to get their shares dematerialized to get the corporate benefits.

Details of the RTA of the Company:

Bigshare Services Private. Limited.
1st Floor, Bharat Tin Works Building,
Opp. Vasant Oasis, Makwana Road, Marol,
Andheri (E), Mumbai - 400 059
Maharashtra , India.
Tel : + 91 022-62638200
Fax : +91 022- 62638299
Email: info@bigshareonline.com